Online Train Ticket Booking Experiance
User Research, UX, Intraction Design, Design System
About Project
Domain:Ticketing & Reservation Systems
Tool: Figma
Working as: User Experiance Designer
Booking train tickets online should be fast and stress-free, yet many users struggle with confusing navigation, unclear seat availability, and frequent payment failures. This UX case study analyzes the end-to-end booking journey, uncovers critical pain points, and proposes user-centered design solutions to enhance usability, reduce friction, and improve the overall booking experience.
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